Introduction
Review the information below
for complete explanations of store layout, basic
purchasing information and how to use the indexes.
From the main page of our website you can select JMI Online Store to go to the
Product Index of the store. From there you can select a product. On the
Buy Page you can select a Buy Now link to add a product to the Shopping
Cart. To check out and make your purchase, you can select a View Cart
link. The Next Page link allows you to
"turn the page" and cycle through the entire catalog of products, eventually
returning to the original starting point.
Important
Information
The JMI Online Store is designed
similar to a printed hardcopy catalog. Each page features a particular
type of product. For example, one product page in the store details our Event
Horizon focusers. At the top of each page are five links that allow you to
navigate to the home page, back to the previous screen, to the product index,
to the next product page or to this help page. Once you are viewing a
product page you can browse
through all the information on that page simply by scrolling up and down.
Here is an example of a product entry:
Single-Control
Hand Unit
JMI MOTOFOCUS, MOTODEC & Focusers
HUSC
$69
Buy Now |
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Single-Control
Hand Unit for JMI MOTOFOCUS, MOTODEC
and Focusers
The single-control (controls one motor) linear
voltage control (LVC)
hand unit includes two forward and reverse
buttons (red) and a two-position slow-speed switch (black). The slow-speed switch
adjusts from high (left) to low (right). The system automatically
changes from slow speed to fast speed when one of the forward or reverse buttons
are held down for two seconds or more. This effectively gives the hand unit
three speeds — very slow (1), slow (1.5 times faster) and very
fast (5 times faster). The system includes a 1/8" jack, quick-stop braking and a 9-volt alkaline battery.
It can control MOTOFOCUS, MOTODEC,
EV, NGF
and RCF motors. This hand unit gives the best
control of any system ever manufactured by JMI.
NOTE |
The
hand unit has two switch-adjustable slow speeds
which normally ramp up to a fast speed after two seconds. Placing the slow-speed switch
between the two normal positions (high and low) will cause the speed
selection to be overridden and the motor will run at very fast speed (5)
at all times.
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The information in the blue box on
the left summarizes the product. The bold description at the top identifies the product and sometimes the manufacturer and model of
equipment for which it was originally designed. Next is a thumbnail
picture which can be selected to see a larger version of that same
picture. Below the thumbnail picture is the part number and
price. This price includes free shipping and handling for shipments within the
48 contiguous states of the continental U.S. The free shipping and
handling does not apply to telescopes (including the reverse binoculars). Alaska, Hawaii and foreign
destinations receive discounted shipping and handling. The last item is a Buy
Now link to add the product to your shopping cart. See the
Terms and Conditions
page for important information related to placing an order. To
the right of the blue box is a more detailed description of the product which
usually includes a list of manufacturers and models of compatible telescope
equipment* and more pictures.
Besides the product entries, at the top of the page you will find several links to related information
such as more pictures, definitions, customer comments, frequently asked
questions, comparison charts and more.
When part numbers end with an ellipsis (...), the dots are replaced with a code that gives
more specific information as to what the product is for. For example, an NGC-MAX
computer complete installation shows a part number of NGC.... The complete part
number for an Obsession telescope would be NGCOBS. You do not need to know
the last part of the number since you will be providing us with information on your
telescope equipment. However, you can find this information in document no. 12 in our
Document Library
(which also shows any requirements and any special pricing).
Specifications that are highlighted
in yellow are incomplete and/or uncertain.
Although we have a website shopping cart, we do not immediately process your credit card
payments online. Your card is
not charged until your order is shipped (except in special situations such as
when a deposit is required). To place an order, simply select the Buy Now link to add a product to your shopping cart.
Alternately, you can use the printable
order form to fax, phone or mail
in your order. The printable version can also be copied and
pasted into an email
message formatted for HTML.
All prices are subject to change without notice.
* Manufacturers are bolded and
listed alphabetically with a semicolon (;) between them, models are listed alphabetically with commas (,) between them
and sub-models and sizes are alphabetical/numerical with slashes (/) between them.
Here is an example from our Wheeley Bars information:
Celestron
C4-R, C5-S, C5-SGT, C6-N, C6-R, C6-RGT, C8, C8-NGT, C8-S,
C8-SGT, C8+, C8-N, C8-S, C9¼-S, C9¼-SGT, C10-N, C10-NGT,
C102-HD, Celestar 8, CG-4 mount, CG-5 mount, CG-9¼, Classic 8,
Fastar 8, G-8, G8-N, G-9¼, Great Polaris C8, Great Polaris
mount, NexStar 8 / 8i / 8 GPS / 9¼ GPS / 11 GPS, Super C8 with
adjustable tripod, Ultima 8 / 9¼ / 11; Losmandy GM-8; Meade
2080 and 2120 fork mounts (except MTS) through LX200 7",
8" and 10" (both GPS and non-GPS versions) with
standard field tripod, LXD55 AR-5 / AR-6 / SN-6 / SN-8 / SN-10,
LXD75 AR-5 / AR-6 / SN-6 / SN-8 / SN-10, ETX-90EC and ETX-125EC
with deluxe field tripod, LX10, LX50, LX90, LXD500 / 600 / 650
mounts, Starfinder German equatorial 6 / 8 / 10; Orion
SkyView Pro mount |
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Using the
Product Index
The JMI Online Store is designed with a page for each type of product or comparison chart. There are three ways to search for
information in the store, the Product Index, the Key Word Index and the
Telescope Equipment Index. The Product Index is a simple "drill
down" method for getting to the product pages. It is intuitive and
easy to use and will usually be all you need to access the product
information. Once you arrive on a product page you have access
to product definitions, specification, notes and
pictures. Refer the top of this page for information on navigating within, and between, pages and more information on
the online store layout and
ordering details.
Navigation within the Product
Index is easy. Simply select the link that matches the type of product you are looking
for. For instance, to get to our Event Horizon focuser page from the main
index select Focusers then Event Horizon Focusers (EV). From
this Buy Page you can select a product to
place in your shopping cart or link to more information.
Within the menus, you can see what level you are at, by
looking at the levels shown at the top of the list, and select any upper level
you wish to return to. In the example above, the levels will look like
this:
Home > Product Index
> Focusers
You can select Home to go to
the home page, Product Index to go back two levels to the top of the menu
structure or Focusers to step back one level to access all of the available focusers.
Using the Telescope
Equipment Index
The Telescope Equipment Index allows you to search for
products designed specifically for your telescope equipment. It is
designed to take you directly to those products in the online store. The top of the list
has an alphabetical "shortcut" index of manufacturers. Selecting one
of these companies will take you directly to a listing of the equipment manufactured by
that company. This is a good way to see everything we manufacture for your
particular equipment. At this point you can select a link to a product we
make for that equipment. If you cannot find a particular model, try
searching the list by using the search function in your browser (Ctrl F in Internet Explorer).
Please keep in mind that every telescope
company has its own methods for naming equipment. Sometimes the name only identifies
the optical tube, sometimes the mount and sometimes both. When you include multiple
design and name changes and hundreds of models, it becomes fairly difficult to be
consistent in identifying equipment for which we make aftermarket products.
Therefore, we do not guarantee that our list is correct. Be sure to check the actual
product description before buying. A good example would be where a
particular telescope includes two different options but our aftermarket product
is designed for only one of the options. Some of our products will work with
a particular model of equipment even though they were not designed for that
model. As much as possible, we will make note of these situations in the
product descriptions (along with slight product modifications that may be
necessary to make it work) but not in the Telescope Equipment Index. It is
always a good idea to browse the product description before making a purchase
decision.
Once you are in the Telescope
Equipment Index, you can switch to the Main Index or Key Word Index by selecting the appropriate link
at the top right section of the page.
Using the Key
Word Index
The Key Word Index is designed to
take you to the correct location in the online store for the product you are
searching for. For instance, our Reverse Crayford Focuser (RCF) has also
been known as the Monorail. Monorail will not be listed in the Main Index
but can be found in the Key Word Index. Selecting Monorail in this index
will take you to the RCF page.
Please review the
Introduction, Important
Information and Product Index sections above for more information on navigation, store layout and
ordering details.
Customer
Comments
"Thanks for manufacturing what the
telescope makers often don't! Neat stuff!" (W. S. W.)
"While many dealers carry JMI
products - sometimes discounting a bit off JMI list prices - you can
also buy direct from JMI. They are very customer oriented, and if
you have a question you'll typically find yourself talking to the person
who designed or built the product you bought. (The Heretic's Guide
to Choosing and Buying Your First Telescope at findascope.com > FAQ >
Where should I buy my telescope?)
"I received my
new MOTOFOCUS for my old Ultima 8 and just wanted to write you a quick
'thank you.' Another wonderfully engineered JMI product takes its
place beside my 15-year-old MOTODEC, my NS11 case, a couple of focusers
and who know what else. Thanks for the great product and service,
y'all!" (R. M.)
"I am extremely
pleased with your service and communication throughout the purchasing
procedure. I am looking forward to further purchases form your
company." (T. S.)
"It's a joy to still have folks as you
who take a personal interest in their customers as you have with
me." (J. L.)
"JMI products are the best. The
staff are second to none. Thanks." (L. B.)
"Thanks so much. I can see how
JMI got its reputation for quality! This is my sixth transaction
with JMI and every time I buy something, it changes my observing
experience for the better.... Thank you so much for taking the time
to make sure that I get the right product for my telescope. That
kind of service and professionalism is, sadly, a very rare experience
these days. (J. R. C.)
"I have been very well supported by
your staff and the product knowledge far surpasses others that I have dealt
with in other companies. I love your products! The quality is
excellent." (D. C.)
"I have really enjoyed doing business
with JMI. The staff was more than helpful. When there was a
problem, they contacted me and let me know. OUTSTANDING
Company." (C. A.)
"You guys have made my
astrophotography, while still a challenge, ten times easier with ten fold
better results." (J. G. A.)
"As a long-time owner of JMI products
from an NGT-12.5 to MOTOFOCUS, RA and Dec motors for other scopes and
mounts, I can say that JMI is a company committed to the long term, from
making the best product possible to outstanding service for years
after. When you call and talk to the company owner about some
obscure question about their equipment, you're dealing with the
best. (J. M.)
"Thank you for your time!! - You guy's
are great, always get good customer service - one of the reasons I've used
JMI products for nearly 20 years. " (A. A.)
"Thanks for your attention and
willingness to fix the problem. This is the kind of service that
will keep me coming back to JMI." (L. G.)
"P.S. Please pass on to your
management that it's a pleasure to deal with a company that actually cares
about what it sells and its customers." (C. H.)
"Just wanted to let you know what a
great job your staff is doing. I have ordered both a MOTOFOCUS and a
polar alignment scope from your company lately and could not be more
pleased with the service and products I received. It was so nice to
talk to a sales person and not have [my] questions remain forever lost in
voice mail. What I appreciate most is when your staff actually
called me back to update me on the current status of your polar
scopes. Now that's customer service!" (J. C.)
"I have never been disappointed with
anything I have ordered. Keep up the good work." (P. W.
M.)
"Good products, good service, knowledgeable
staff. Thanks!" (A. M. S.)
"Thanks for
the fast shipping and for making such excellent products. I'll be
purchasing more products in the future." (M. C.)
"You make a
great product and I want to thank you for the personal attention you gave
me on the phone. What a difference from most companies! ...I
look forward to doing business with you in the future! One Happy
Customer..."
(S. H.)
"As always,
I am impressed with JMI and how you do business." (D. H.)
"The first
enhancement I made to the telescopes I have bought over the years was to
add a JMI unit. Every one was/has been trouble free and added not
only a more enjoyable experience for imaging and visual use, but also
increased resale value when it came time to sell the scope. A hearty
'well done' and 'thank you' for your fine products! Keep up the good
work and I will continue as a loyal customer in the future."
(J. P.)
"[I am a] proud
owner of two [JMI] Telescope Cases, two Wheeley Bars, an EZAlign and an
NGF-S. Keep up the great work!!!!!!!!!!!!!!!!!!!!!!!!!!!"
(R. Z.)
"It
is really nice to do business with a company that wants to be helpful to
their customers." (J. G.)
"I
just got off the phone with a most pleasant women, who helped me with a
focuser question concerning a ... scope. In this day of
automated answering machines, it was nice to actually talk to a human
being. She had the answers to all my questions and acted in a very
professional manner. I will continue to deal with JMI because of the
good service, products and personnel." (K. J.)
"...
Thanks again. You make great products and offer great support."
(D. P.)
"...
It is all too rare today to find such support and assistance and even I,
as dumb as I am, [would] like to take a moment to say thank you for doing far more
than I had a right to expect. I will return to you with our
business..." (S. G.)
"Thank
you. This is excellent customer support and I will report it both in
my...ETX users group and with a posting on the...ETX web site. Your
attention to customer needs has turned a potentially unhappy user of your
product into a booster. Keep up the good work." (M. B.)
"I
continue to enjoy use of my MOTOFOCUS, MOTODEC and Wheeley Bars...as well
as the NGC-MAX. Thanks for all your good work in assisting amateur
astronomers..." (M. C.)
"I
just saw your ad in the October [2001] issue of Sky and Telescope. I
see that once again you have used a quote
from a letter that I had sent several years ago ... concerning the quality
of your products. "[I] thought you
would be interested to know that six year later my Wheeley Bars, NGC-MAX
and MOTOTRAK V are all working perfectly! In fact, they 'look' just
as good as the day I purchased them. I had to clean up
my Wheeley Bars a bit because, obviously, being close to the ground they
pick up a lot of dust....but the paint finish is still immaculate and the
casters and locks work perfectly! Who says that quality,
service and craftsmanship has to be compromised in the 21st century....you
guys still impress me after all these years!! A satisfied customer (and a
friend), (Wayne Peppercorn)
"[I] will
definitely buy from you in the future, based on your prompt and honest answers to my
query. I 'sensed' you were a 'class act' and now I know you are."
(J. J.)
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Frequently Asked
Questions (FAQ)
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Q. |
How can I
find JMI accessories for my particular telescope model? |
A. |
There are
three methods to access information in the JMI
Online Store.
They are: 1)
Product Index
2) Telescope Equipment Index
3) Key Word Index
For complete explanations, select one of the
three links above. The basic
store structure is described in the Introduction
section of this page.
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Q. |
Can I order
directly from your website? |
A. |
Yes,
simply select a Buy Now link from a product page in the online store. Your credit card will be charged in-house when we ship the
product. For
more information, see our Terms and Conditions page. |
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Q. |
What
does the yellow highlighting on some product pages mean? |
A. |
Yellow
highlighting, as shown in the first two words of this sentence,
means that the data is unfinished or uncertain. We often add new
products that are in the process of being developed so that you can know
ahead of time what is coming. The information, however, is
incomplete since the product is still under development and testing.
In other situations, we believe a product will fit a certain telescope but
have not been able to verify that it will. Once again, we believe it
is better to let you know even though we have not been able to verify the
information. |
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